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A NEW ERA – and YOU can be PART of it.

Serviceplan, the “Independent Agency of the Year 2014” (LIA), and Lead Agency for BMW in China, one of the leading digital agencies in China, and is looking for colleagues to support them on the way to become China’s leading independent agency!
Serviceplan (www.serviceplan.com) and Aquarius Asia (www.aquarius-asia.com) and are now supporting their multi-national clients as a strong 360 degree integrated agency for Asia Pacific with two offices in China, Shanghai and Beijing, as well as a Hong Kong office. 
For our international clients, including leading European Luxury Fashion and Car Brands, FMCG, International Service Providers, as well as high-end technical devices, we utilize the power of the integration of all communication and distribution channels, on- and offline, to leverage the market potential, and thus gain a real competitive advantage for our clients.
Serviceplan is looking for talented people to join our expanding Shanghai team!

What we offer 
• Serviceplan has the goal to become China’s independent agency No.1 – you can be part of it 
• We have 2 offices in China (Shanghai and Beijing), 1 office in Hong Kong and 29 more offices in all major European cities, Russia, Middle East, India, Middle and South America 
• We are proud of our long-term relationships with some of Europe’s most trusted and recognizable brands
• The bulk of our work comes from major corporate clients, as well as luxury & fashion brands
• Our Shanghai team consists of 1 dog and more than 70 highly skilled people from China, Hong Kong and the rest of the world


Account Manager 客户经理

Location: Shanghai

Key Responsibilities:
• Project management: Manage and implement project progress; ensure timely delivery; quality focus and excellence centric 
• Account Management: Building healthy agency-client relationships; Bridging clients’ request and internal deliverables; Able to report / handle issue and urgency; Proposal and idea generation; Guide and review with client on project development       
• Internal Responsibilities: Proper documentation and filing; Budget control and reporting on project basis    
• Take ownership and drive a project

Requirements:
• Creative mindset with eMarketing sense and “out of the box “thinking
• At least 4-5 years working experience in advertising / digital media industry / social media related industry related field
• University graduate in communication / languages / journalism or related discipline
• True team player who value and believe in effectiveness and efficiency
• Good command of spoken and written Mandarin Chinese and English
• Speak up, problem solving and multi-tasking
• Good interpersonal and communications skills
• Proactive, independent, responsible and detail-oriented
• Work with a SMILE 

Sounds like you? We offer an attractive package, comprehensive training and excellent career development opportunity to the right candidate. Please send your full resume together with some references, present and expected salary to jobs_sh@serviceplan.com


(Senior) Account Executive (资深)客户主任

Location: Shanghai

Key Responsibilities:
• Support in project management: manage and implement project progress; draft timings, prepare decks
• Account Management: Support to bridge client requests and internal deliverables; this includes answering clients’ request and assure a open and informative client communication and grow with the challenges to final be able to handle smaller projects by yourself
• Internal Responsibilities: assist the account director in proper documentation and filing; 

Requirements:
• Creative mindset with eMarketing sense and “out of the box “ thinking
• At least 1-3 years working experience or internship in advertising / digital media industry / social media related industry related field 
• University graduate in communication / languages / journalism or related discipline
• True team player who value and believe in effectiveness and efficiency
• Good command of spoken and written Mandarin Chinese and English
• Speak up, problem solving and multi-tasking
• Good interpersonal and communications skills
• Proactive, independent, responsible and detail-oriented
• Work with a SMILE 

Sounds like you? We offer an attractive package, comprehensive training and excellent career development opportunity to the right candidate. Please send your full resume together with some references, present and expected salary to jobs_sh@serviceplan.com


Senior Planner 资深策划

Location: Shanghai

Key responsibilities:
•We need an experienced Creative Strategist who is self-motivated and passionate about creating content led strategies that are driven by our brand’s needs and by culture insights.
•We need a hands-on Creative Strategist who will work hard on making sure, that strategy is not only guiding the content, but actually landing itself through the work we put out. 
•Our Creative Strategist must think as a Creative to make sure that the right content comes through amazing design & the right executional cues.  
•Internally, you will work with Creatives and Designers to come up with strategy & innovative content. We are setting up a collaborative creative community and we need someone who is autonomous enough to work independently but comfortable enough to work as part of a team. 
•Externally, our Creative Strategist needs to help us grow relationships with clients, being able to present strategy with a clear and assertive pulse. We need a Strategist who will help building up the confidence and excitement that makes client say yes to amaze cutting edge work. 
•Our Creative Strategist will help us inspire people to think about content in new ways, always pushing for excellence and clarity in everything we do at the agency.

Requirements
•Degree in Business Administration / Marketing / Information Technology related discipline
•Strong background, leading content strategy in digital platforms and different media landscapes with working experience (5+ years) 
•Ability to interpret research findings and analyse data into compelling communication insights.
•Confidence to work directly with clients, and manage their clarity and enthusiasm about content strategies.
•Rigorous standards, when it comes to pushing for only, and nothing less than excellent work. 
•Ability to independently manage multiple projects simultaneously. Good sense of what’s priority when making decisions.
•Strong visual and verbal presentations skills, from self-expression to document preparation.
•Fluent Mandarin spoken and written skills
•Relevant design strategy experience
•Relevant media planning experience

Sounds like you? We offer an attractive package, comprehensive training and excellent career development opportunity to the right candidate. Please send your full resume together with some references, present and expected salary to jobs_sh@serviceplan.com


Digital and Social Planner (数字及社会化营销策划)

Location: Shanghai

Key responsibilities:
• Develop and implement digital and social media strategy on digital and social media platform, including website, Wechat, Weibo, Kaixin, Renren , Douban, and all other BBS
• Manage social media campaigns via day-to-day activities on relevant sites, weibo updates, video content, online influencer outreach, posting on blogs etc.
• Build Brand awareness and drive initiatives to encourage adoption of relevant digital and social media techniques into the client’s corporate culture, products and services.
• Efficiently and regularly feedback insights gained from digital and social media monitoring into the Marketing and Editorial teams, to help them evolve their strategies.
• Coordination within the company, campaign related work with operations, tech team and creative team.

Requirements:
• 5+ years’ experience, in digital marketing or Social Media field
• In-depth understanding of social media platforms
• Good communication and presentation skill, ability to effectively communicate with partners
• Team spirit and management skills
• Strong ability in PPT and Excel.

Sounds like you? We offer an attractive package, comprehensive training and excellent career development opportunity to the right candidate. Please send your full resume together with some references, present and expected salary to jobs_sh@serviceplan.com


Senior Editor 资深编辑

Location: Shanghai

Key Responsibilities:
• Implement social content and editorial plan
• Copywriting across social platforms, include digital campaigns, Work out details across social platforms and devices
• Photo/video material collection & script writing
• Topic/content creating based on hot topics in town or brand/product information
• Closely co-work with content planner and designer
• Monitor trends in social media tools, trends and applications

Requirements:
• Bachelor’s degree holder
• Strong Chinese writing and editing skills across advertising disciplines, as well as good command of spoken and written Mandarin Chinese and English
• Over 4 years’ experience on web copy writing and editing 
• Strong presentation skills and the ability to communicate effectively with the internal team as well as our partners and clients
• Proactive, independent, responsible, detail-oriented and able to work under pressure
• True team player who values and believes in effectiveness and efficiency
• Work with a SMILE

Sounds like you? We offer an attractive package, comprehensive training and excellent career development opportunity to the right candidate. Please send your full resume together with some references, present and expected salary to jobs_sh@serviceplan.com


Copywriter(文案)

Location: Shanghai

Key Responsibilities:
• Must be a skilled writer who is able to perform in a broad spectrum of advertising disciplines (digital, print, TV, etc.).
• Must be able to conceptualize creative concept for all digital touch point and integrate it with better communication.
• Must be able to translate strategic direction (as outlined in a Creative Brief) into powerful advertising communications.
• Create concept for Web-based products, optimizing the use of screen design and user interface;
• Work as a team with Art partner;
• Contribute to the new business activities of the agency; ·
• Recommend measures to improve work process methods and quality of product.
• May include other duties as assigned;
• Has great knowledge of the latest digital trends;
• Coordinate team and direct how final copy is visually implemented.

Requirements:
• Journalism,communication or related major, college or above;
• 3 years’ work experience in 4A company;
• Good responsibility and communication ability,strong spirit of teamwork , ability of team management, can take the work pressure;
• Strong presentation skills and the ability to communicate effectively with the internal team as well as our partners and clients

Sounds like you? We offer an attractive package, comprehensive training and excellent career development opportunity to the right candidate. Please send your full resume together with some references, present and expected salary to jobs_sh@serviceplan.com


Designer(设计师)

Location: Shanghai

Key Responsibilities
• Report to Creative Director, you will participate in creative development and become creative-lead over time
• Maintain and enhance the quality of the overall art / design ideas
• Provide excellent design artwork under guidance of senior

Requirements
• Diploma holder, preferably in Marketing, Communication, Advertising, Art or equivalent.
• 1-2 years experiences of working in digital or classic advertising agency
• Capable of producing excellent artwork independently from draft mock-up to output-file.
• Beiing able to understand brief from seniors and complete the work under tight timeline. 
• With good digital/ social media campaign experience. Knowledge in output, artwork & printing is a plus.
• Solid experience with photo retouching and design skill. Illustration, video editing and animation skill is an advantage
• Proficient in designing software (Photoshop, Illustrator, InDesign, etc). 
• Good communications skills, including ability to share creative idea with others.
• Good command of spoken and written Mandarin Chinese and English
• Passionate about the creative industry and fast pace environment
• Self-motivated and a good team player, able to work on multiple projects in tight deadlines, independently or under guidance of seniors.

Sounds like you? We offer an attractive package, comprehensive training and excellent career development opportunity to the right candidate. Please send your full resume together with some references, present and expected salary to jobs_sh@serviceplan.com


Art Director(美术指导)

Location: Shanghai

Key Responsibilities
• Report to Creative Director, you will participate in creative development and become creative-lead over time
• Maintain and enhance the quality of the overall art / design ideas
• Provide excellent design artwork under guidance of senior
• Inspire our content & client service to execute and defend your ideas

Requirements
• Over 2 years experiences of working in digital and advertising agency
• Digital minded, fully understand how to evolve an initial concept and able to execute it throughout all digital platforms (website, social media, etc.)
• Experience in designing responsive website and smartphone app is a bonus
• Full of awesome ideas and being able to complete the work independently as well as with the team members
• Be skilled in designing software (Photoshop, Illustrator), basic understanding of certain development software (Flash, Dreamweaver) is a plus
• Well-developed communications skills, including ability to present independently creative concepts to the team and the client

Sounds like you? We offer an attractive package, comprehensive training and excellent career development opportunity to the right candidate. Please send your full resume together with some references, present and expected salary to jobs_sh@serviceplan.com


Frontend Developer 前端开发

Location: Shanghai

Introduction:
The Frontend Developer is responsible for implementing webpage UI design and develop frontend interactive functions based on Design & Concept provided. It is essential to work closely with people working in project management, creative, design and development, and optimize code according to different platforms, channels and browsers.
The scope of frontend developer need cover building webpages using HTML/HTML5/JS/CSS/XML to develop the interactive page coding, BUG debugging to be compatible with mainstream browsers and platforms (PC/Mac/Mobile).

Key Responsibilities:
• Develop website using DIV+CSS based on provided layout design and optimize web coding
• Web production for large scale website, animation development and page effects production based on JS framework (JQuery)
• Be familiar with W3C standard and be a master in different Web technology, be capable of coding in HTML and CSS efficiently to be compatible with various browsers
• Be active to share own ideas in order to optimize web products and user experience
• Use HTML5 and other new web technology to develop user friendly, in standard, cross platforms and browsers websites and apps
• Provide innovative front end technical solutions

Requirements:
• Be interested in new Internet technology and applying new technology in projects.
• Experienced in HTML, CSS, Javascript, Ajax, XML etc …
• Experienced in Javascript or other scripting languages
• Experienced in JQuery or other similar Javascript framework (ie. AngularJS)
• Preferred to have the knowledge of PHP, Ruby, etc. server end programming.
• Have the knowledge of different devices and platforms and understand the compatibility differences between operating systems and browsers (Win / Mac, Chrome / Safari / Mozilla / IE).
• Have the knowledge of HTML5, CSS3
• Understand the process from design to product
• With team spirit and good communication skills, coordinative, passionate, full sense of responsibility

Sounds like you? We offer an attractive package, comprehensive training and excellent career development opportunity to the right candidate. Please send your full resume together with some references, present and expected salary to jobs_sh@serviceplan.com


Senior Project Manager(资深项目经理)

Location: Shanghai

Key Responsibilities:
• Serviceplan is looking for a passionate and experienced IT person, with the ability to apply structured thinking in a creative environment and have an innovative approach to problem solving.
• You must be able to define the scope of work, manage functional specifications, timelines and budgets, as well as the quality assurance for projects.
• You will manage operational aspects of projects on a day-to-day basis, including communications to teams, stakeholders and executives.
• Participate in daily and weekly Scrum meetings and updates with internal teams, development partners and clients.
   
• You will have to manage multiple projects simultaneously and understand project priorities in relation to the overall deliverables, ensuring the project has sufficient internal governance and senior management visibility.
• Establish good relationships with clients and external suppliers.

Requirements:
• Degree holder in Computer Science / Information Technology related discipline or any relevant work experience in the industry.
• Good technical understanding with more than 5 years experience in the IT or digital media industry, 
preferably with Scrum/Agile and development experience.
• A good understanding of current technical development components for websites (HTML, PHP, JS), WeChat campaigns and mobile applications.
• Ability to produce technical specifications documents.
• Proven track record of delivering digital solutions.
• Experience with Scrum/Agile methodologies and other project management tools.
• Strong communication skills with excellent planning and organisational skills.
• Proactive, solution-driven, out-of-the-box thinker with strong negotiation skills.
 
• Well-organized and pays attention to details.
• Good command of English, Chinese communication skills are a plus.
• Positive “can do” attitude.
• Self-motivated team player and enthusiastic individual.

Sounds like you? We offer an attractive package, comprehensive training and excellent career development opportunity to the right candidate. Please send your full resume together with some references, present and expected salary to jobs_sh@serviceplan.com


Final Artist (完稿)

Location: Shanghai

Key Responsibilities
• Responsible for translating the work of art directors and graphic designers into digital files ready to be placed online.
• Gather existing materials or work with designers and writers to create new artwork or text
• Find and edit graphics, such as photographs or illustrations
• Use scanners to turn drawings and other materials into digital images
• Import text and graphics into desktop publishing software programs
• Position artwork and text on the page layout
• Select formatting properties, such as text size, column width, and spacing
• Check proofs, or preliminary layouts, for errors and make corrections
• Convert files for digital use, such as websites, mobile apps or other stand-alone software.

Requirements
• Skilled in multiple computer design applications, such as Adobe CS.
• Be interested in new Internet technology and applying new technology in projects.
• Have the knowledge of different devices and platforms and understand the compatibility differences between operating systems and browsers (Win / Mac, Chrome / Safari / Mozilla / IE).
• Understand the process from design to product.
• With team spirit and good communication skills, coordinative, passionate, full sense of responsibility
• Work with a SMILE

Sounds like you? We offer an attractive package, comprehensive training and excellent career development opportunity to the right candidate. Please send your full resume together with some references, present and expected salary to jobs_sh@serviceplan.com


Senior UX Designer(资深用户体验设计师)

Location: Shanghai

Key Responsibilities:
• Clarify and streamline the interface and elevate the user experience
• Create wireframes and navigation flows
• Use quantitative and qualitative feedback to iterate and refine functionality
• Advocate for the user across dev and design teams and make things happen
• Participate in the development of prototype usability tests and the creation of reports.
• Develop user archetypes: search, personas, scenarios of tasks and mental models.
• Conduct competitive analysis on ergonomics, digital communications, strategy and design

Requirements:
• Proven UX and design skills and an amazing portfolio
• A focus on functionality + a brilliant aesthetic sensibility
• A collaborative, get-it-done attitude
• Experience with ecommerce or consumer-facing internet
• Develop the architecture for transactional, informational and promotional sites.
• Understand user behaviors, needs, motivations and objectives – and turn them into functional and communicational elements within a stimulating, user-friendly digital environment.
• Work closely with clients to craft interactive solutions that serve their business needs.
• 5 years of professional experience in online information architecture.
• University degree in graphic design, communications, cognitive science or a related field.
• Excellent communication and presentation skills.
• Self-starter, proactive, cooperative and dynamic.
• Excellent writing skills (reports, analyses, proposals).
• Excellent knowledge of current technologies.
• Excellent knowledge of Office and Axure (Photoshop and Illustrator an asset).

Sounds like you? We offer an attractive package, comprehensive training and excellent career development opportunity to the right candidate. Please send your full resume together with some references, present and expected salary to jobs_sh@serviceplan.com


Talent Acquisition Manager(人才招聘经理)

Location: Shanghai

Key Responsibilities
• Being responsible for the placement of the right candidates within the right timeline, ensuring that the existing team feels cared for and is supported in building productive teams.
• Handle everything from understanding and gathering the position requirements, acquiring talent, handling pre-screening, reports on the right candidates as well as conducting thorough reference checks.
• Prepare detailed JD for all positions, including clear definition of the role within the teams
• Work closely with the group heads to clarify recruiting requisitions and ensure that all the recruitment processes are conducted efficiently to meet all assigned KPIs, and in accordance with company policies and standards.
• Conduct the first round interview with the candidates, recommend high quality candidates to line manager with detailed comments.
• Take initiatives to communicate with hiring managers about the recruiting status, provide complete and transparent analysis of recruiting status.
• Prepare and issue offer letter to the confirmed candidate and inform relevant team of the on board date of new employee.
• Build pipeline of candidates and maintain relationships with qualified candidates and contacts. Work closely with HR Colleagues to establish/maintain talent pool. Maintain interview records for all potential candidates.
• Use recruiting tools/systems to manage the complete recruiting process.

Requirements
• Bachelor degree in HR Management, Business Administration or related subject required
• Minimum 5+ years experience as recruiter either in house or in consulting firm, preferable with a focus on advertising business
• General HR knowledge and practice
• Understanding of China local government regulations related to recruiting
• Strong influencing, interaction, communication skills
• Strong relationship-building skills especially with hiring managers and candidates
• Must be comfortable cold calling and hunting actively for talent. A passive “let’s post the job and see what comes in” mentality does not work in the highly competitive advertising business
• Ability to drive cultural change, integration experience is preferred
• Ability to work under pressure and deal with all levels staff 
• True team player who value and believe in effectiveness and efficiency
​• Fluency in spoken and written Mandarin Chinese as well as English
​• Well experienced in using MS tools or equivalent
​• Work with a SMILE

Sounds like you? We offer an attractive package, comprehensive training and excellent career development opportunity to the right candidate. Please send your full resume together with some references, present and expected salary to jobs_sh@serviceplan.com


HR Supervisor(人力资源主管)

Location: Beijing

Key Responsibilities
• Responsible for HR management initiatives; 
• Communicate with the talent on continuous performance improvement, employment questions and problems;
• Investigate talent concerns/complaints, contact employee relations, and follow up and resolve the problem in a timely manner;
• Conduct new staff orientation;
• Assist in rolling out performance review name list, prepare and dispatch review form;
• Follow up the appraisal process, trace and collect feedbacks; 
• Check and keep appraisal record;
• Remind line manger do probation review, collect and check the review feedback;
• Be responsible for payroll report to Shanghai HR Supervisor every month;
• Be responsible for expat colleague work permit and residence new enrollment and extension;
• Support HR Director with yearly training plan, provide onsite support for training courses ((Meeting room book, training facilities etc.) and collect training feedback form from employee who have the training;
• Support HR Director with sustaining HR programs to keep the people in the agency (career plans, salary plans, etc.) 
• Implement group HR programs with the instruction from HR Director.

Other HR Operations:
1). Take part in resigned employee exit interview
2). Support on preparing all kinds of HR report, such as Exit Interview Report, etc.
3). Team Chart, monthly turnover Report
4). Weekly WIP report to HR Director

Requirements
• Bachelor degree in HR Management, Business Administration or related subject required
• Minimum 5+ years experience as HR Generalist, preferable with a focus on advertising business
• General HR knowledge and practice
• Understanding of China labor law
• Strong influencing, interaction, communication skills
• Ability to drive cultural change, integration experience is preferred
• Ability to work under pressure and deal with all levels staff 
• True team player who value and believe in effectiveness and efficiency
• Fluency in spoken and written Mandarin Chinese as well as English
• Well experienced in using MS tools or equivalent


Sounds like you? We offer an attractive package, comprehensive training and excellent career development opportunity to the right candidate. Please send your full resume together with some references, present and expected salary to jobs_sh@serviceplan.com

By: Summer Zheng


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