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CRM Manager 客户关系经理

Main Responsibilities:
1.Focus on customer analytics and draw insights to drive customer centric growth strategies and actions. 
2.Provide actionable analysis/reports based on client needs.
3.Consultant and analyze client needs to provide CRM solutions.
4.Set up CRM framework according to client needs based on integrated multiple data source.
5.Monitor project process and ensure delivery quality.
6.Implement and monitor client process, support relevant departments in developing and implement improvement plan to enhance client satisfaction.
7.Lead CRM team to fulfill various projects.
8.Develop and standardize KPI's to monitor the performance of CRM activities and profitability.

Requirements:
1.Bachelor degree with 4 years of professional experience, with at least 2 years working experience in CRM related industry, CRM agency preferred.
2.At least 1-year people management experience.
3.Strong data analysis skills, project management, and time management skills, and the ability to translate data into actionable consumer insights.
4.Creative, independent with a passion for success, visionary and confident.
5.Strong understanding of CRM database design and application.
6.Knowledge of Information Technology practices.
7.Proven skills in strategic CRM consulting and long-term innovative solutions.
8.Excellent communication skills and problem solving skills.
9.Persuasion and negotiation skills.
10.Self-learner and self-motivator.


Account Executive 客户主任

岗位职责:
1.与团队合作,创建工作计划、预算和时间安排
2.确保所有项目文件是最新的,并且被存档
3.确保项目团队对进行中的客户需求知悉
4.帮助确认在整个会议期间全队的参与,准备会场安排和会议所有必要书面文件
5.协助经理在会议中做记录以确保会议记录的撰写在24小时内发给团队成员
6.核对所有客户信息、内容报告、合同细节等
7.协调项目管理部、创意部和客户团队之间的合作信息更新

任职要求:
8.应届毕业生(主修公关,广告,市场营销,传播,新闻和英语)或有相关工作经验的高等专业文凭
9.具有工作经验者优秀(包括暑期实习、工作实习等)
10.精通中英文,并能书写流利
11.优秀的沟通和人际交往能力
12.积极主动,能接受挑战并在压力下完成工作
13.具有较强地学习能力,并能适应及完成工作
14.具有较强地影响力和谈判技巧


Account Intern 客户部实习生

岗位职责:
1. 协助团队执行客户的账户的管理、设置和优化等日常维护工作;
2. 客户账户的日常数据报表制作与反馈;
3. 与对接账户的相关人员沟通,了解基本需求,控制投放节奏;
4. 负责客户项目的总结、归档,内部资料的整理归纳;

任职资格:
5.对互联网广告有一定了解或个人的想法见解;
6.会使用excel,ppt等基础office工具;
7.对数据敏感,能在大量数据中发现变动及异常;
8.有较强学习能力,善于沟通;
9.良好的态度及团队合作意识。

Creative Intern 创意部实习生

岗位职责:
1. 参与创意讨论,提出新鲜点子;
2. 辅助美术指导完成相关创意设计工作;
3. 负责日常创意设计资料的收集与整理工作。

任职资格:
1. 美术院校相关设计专业,大三或大四在读;
2. 保证每周到岗3天
3. 具有扎实的美术基础、色彩控制能力强、想象力丰富;
4. 精通各种设计软件;

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For career opportunities, please email us at hr.cn@deepfocus.com.cn
For more information, please visit our website at cn.deepfocus.net

By: Summer Zheng


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