serviceplan-logo-2017

A NEW ERA – and YOU can be PART of it.

Serviceplan Group is Europe´s largest independent, and most diversified communications agency. Founded in 1970 as a traditional advertising agency, Serviceplan swiftly developed the concept of a "House of Communication". A fully integrated agency, combining all manners of communication disciplines under one roof: brand strategists, creative professionals, media or online specialists, web designers, dialogue or CRM experts, market researchers, PR consultants or sales specialists. Serviceplan supports their clients at over 30 locations worldwide, among others with 2 offices in Mainland China (Beijing and Shanghai) and a Hong Kong Office.

The focus in Asia Pacific is on international clients, including leading European Luxury Fashion and Car Brands, FMCG, International Service Providers, as well as high-­end technical devices. At Serviceplan we utilize the power of the integration of all communication and distribution channels, on-­ and offline, to leverage the market potential, and thus gain a real competitive advantage for our clients.

Serviceplan is looking for colleagues to support them on the way to become China’s leading independent agency!


上海职位:
• 资深客户经理
• 美术指导
• 创意组长-文案背景
• 社交总监
• 客户部实习生

北京职位:
• 策划 
• 美术指导
• 客户部实习生
• 美术实习生
• 策划实习生

Please send your full resume together with some references, present and expected salary to jobs_sh@serviceplan.com if you want to apply for position at Serviceplan Shanghai and to china-hr@serviceplan.com if you want to apply for position at Serviceplan Beijing.


Senior Account Manager (资深客户经理)

Location: Shanghai

Key responsibilities:
• Project management: Manage and implement project progress; ensure timely delivery; quality focus and excellence centric 
• Account Management: Building healthy agency-client relationships; Bridging clients’ request and internal deliverables; Able to report / handle issue and urgency; Proposal and idea generation; Guide and review with client on project development     
• Internal Responsibilities: Proper documentation and filing; Budget control and reporting on project basis    
• Take ownership and drive a project

Requirements:
• Creative mindset with eMarketing sense and “out of the box “thinking
• At least 5 years working experience in advertising / digital media industry / social media related industry related field
• University graduate in communication / languages / journalism or related discipline
• True team player who value and believe in effectiveness and efficiency
• Good command of spoken and written Mandarin Chinese and English
• Speak up, problem solving and multi-tasking
• Good interpersonal and communications skills
• Proactive, independent, responsible and detail-oriented

Art Director (美术指导)

Location: Shanghai

Key responsibilities:
• Report to Creative Director, you will participate in creative development and become creative-lead over time
• Maintain and enhance the quality of the overall art / design ideas
• Provide excellent design artwork under guidance of senior
• Inspire our content & client service to execute and defend your ideas

Requirements:
• Over 2 years’ experiences of working in digital and advertising agency
• Experience in designing responsive website and smartphone app is a bonus
• Full of awesome ideas and being able to complete the work independently as well as with the team members
• Be skilled in designing software (Photoshop, Illustrator), basic understanding of certain development software (Flash, Dreamweaver) is a plus
• Well-developed communications skills, including ability to present independently creative concepts to the team and the client

Group Head-Copy (创意组长-文案)

Location: Shanghai

Key responsibilities:
• Must be a skilled writer who is able to perform in a broad spectrum of advertising disciplines (digital, print, TV, etc.).
• Must be able to conceptualize creative concept for all digital touch point and integrate it with better communication.
• Must be able to translate strategic direction (as outlined in a Creative Brief) into powerful advertising communications.
• Create concept for Web-based products, optimizing the use of screen design and user interface;
• Work as a team with Art partner;
• Contribute to the new business activities of the agency; ·
• Recommend measures to improve work process methods and quality of product.
• May include other duties as assigned;
• Has great knowledge of the latest digital trends;
• Coordinate team and direct how final copy is visually implemented.

Requirements:
• Journalism communication or related major, college or above;
• 5 years’ work experience in 4A company;
• Good responsibility and communication ability, strong spirit of teamwork, ability of team management, can take the work pressure;
• Strong presentation skills and the ability to communicate effectively with the internal team as well as our partners and clients
• Milk powder client experience

Social Media Director (社交总监)

Location: Shanghai

Specifications:
1.Overseeing and leading social media business. Provide professional and advanced social media service for clients, from new social business field development, strategy, to implementation and analysis. This role leads internal social media team and coordinates with account, creative, production team to help brands achieve social media effort in the market.
2.We are looking for the candidate who has solid understanding of Chinese social environment and consumers, as well as understanding brands marketing desire.

Key Responsibilities:
1.Generate and develop Serviceplan social media business, including social media products & services offering, including social commerce, social CRM & social business models.
2.Generate social media strategy, tactics, communication, community and operation, consumer social relationship management, social business management plan for clients.
3.Coordinate with client service team to communicate social media strategy with client.
4.Leading the social media team members to implement and optimize the social strategies to drive consumer engagement, create social business value for clients.
5.Strategic relationship with influential social media partners to create better social experience to amplify brands’ social awareness and consumer engagement.
6.Social media marketing measurement methodology and analysis.
7.Social media trend analysis.
8.Social media team management and internal training

Requirements
1.A minimum of 8-10 years of digital marketing related experience, including a minimum of 5 years of social media experience (paid, owned and earned)
2.Bachelor's degree in advertising, marketing, communications or related programs
3.Excellent presentation, negotiation, and communication skills in English and Mandarin

Account Service Intern

Location: Shanghai

Key Responsibilities:
• Support in project management: manage and implement project progress; draft timings, prepare decks
• Account Management: Support to bridge client requests and internal deliverables; this includes answering clients’ request and assure a open and informative client communication and grow with the challenges to final be able to handle smaller projects by yourself
• Internal Responsibilities: assist the account director in proper documentation and filing;

Requirements:
• Creative mindset with eMarketing sense and “out of the box “thinking
• University graduate in communication / languages / journalism or related discipline
• True team player who value and believe in effectiveness and efficiency
• Good command of spoken and written Mandarin Chinese and English
• Speak up, problem solving and multi-tasking
• Good interpersonal and communications skills
• Proactive, independent, responsible and detail-oriented
• Work with a SMILE

Planner 

Location: Beijing

Summary:
•Independently working on daily projects with minimum guidance from superior.

Key responsibilities:
• Handle projects independently with minimum guidance from superior. 
• Digest client's brief, identify real issue, challenges, and the communication objective and goals.
• Analyzing the economic, political, social and technical environment, pinpoint strength, weaknesses, forecast trends and identify opportunities.
• Draft research proposals, conducting interviews, market research and opinion polling on consumer behavior and mindset.
• Detect consumer insights, craft strategic concept/ideas based on Consumer Insights
• Compile and run creative brief, brainstorm, project updates.
• Give creative support and clarifications during the creative development.

Requirements:
• Proficiency in Microsoft Word, Excel, PowerPoint
• University degree and above. 
• Fluent Mandarin and English (Written and Spoken)
• Preferred Major: Marketing, Communication, Business Administration, Statistics & Psychology
• Minimum 3 years working experience in marketing, communication or other strategy development related field.
• Wide exposure and good overall understanding of marketing, branding and advertising.
• Grasped the fundamental planning skills, i.e. competitive analysis, benchmark study, identify client's real issue and challenges) 
• Good understanding of technology and automobile industry.

Personalities:
• Curious, passionate & resourceful
• Analytical and flexible
• Clear & confident self-expression
• Team player
• Have original opinion, and dare to speak up when there is a different POV.
• Self-motivated, have a strong urge to explore truth and push boundaries for the best solutions.

Art Director

Location: Beijing

Key Responsibilities
• Supervises and monitors artists to ensure the quality and time lines of print layouts and online PP 
• Provides technical and creative support in generating layouts and finished ads 
• Reviews and assesses existing ads based on the principles of effective advertising suggests/implements improvements as needed; 
• Provides training to artists on creating effective business ads: implements the principles of effective business advertising in all work generated by the artists
• Assists in management planning by providing reports on team member productivity, ad exceptions, deadline compliance, and hardware and software requirements
• Undertakes any special project or duty as signed by superiors

Requirements
• Bachelor of Fine Arts in Design preferred
• At least over 1 years 4A agency experience desired, with a thorough understanding of Art Direction/ Design.
• Demonstrate conceptual and design skills.
• Present ideas effectively. Ability to talk about your work internally. And, just as important, the ability to listen and understand client feedback and feedback from internal critiques.
• A command of Typography, Color, Composition, Hierarchy.
• Create and execute ideas in an efficient, organized way.

Account Intern

Location: Beijing

Key responsibilities:
• Support in project management: manage and implement project progress; draft timings, prepare decks
• Account Management: Support to bridge client requests and internal deliverables; this includes answering clients’ request and assure a open and informative client communication and grow with the challenges to final be able to handle smaller projects by yourself
• Internal Responsibilities: assist the account director in proper documentation and filing;

Requirements:
• Creative mindset with eMarketing sense and “out of the box “thinking
• University graduate in communication / languages / journalism or related discipline
• True team player who value and believe in effectiveness and efficiency
• Good command of spoken and written Mandarin Chinese and English
• Speak up, problem solving and multi-tasking
• Good interpersonal and communications skills
• Proactive, independent, responsible and detail-oriented
• Work with a SMILE

Art Intern

Location: Beijing

Key responsibilities:
• Participate in creative development
• Maintain and enhance the quality of the overall art / design ideas
• Provide excellent design artwork under guidance of senior

Requirements
• Bachelor holder, preferably in Marketing, Communication, Advertising, Art or equivalent.
• Capable of producing excellent artwork independently from draft mock-up to output-file.
• Proficient in designing software (Photoshop, Illustrator, InDesign, etc). 
• Good communications skills, including ability to share creative idea with others.
• Good command of spoken and written Mandarin Chinese and English
• Passionate about the creative industry and fast pace environment
• Self-motivated and a good team player, able to work on multiple projects in tight deadlines, independently or under guidance of seniors.

Planning Intern

Location: Beijing

Key responsibilities:
• Work hard on making sure, that strategy is not only guiding the content, but actually landing itself through the work we put out. 
• Internally work with Creatives and Designers to come up with strategy & innovative content. 
• Externally grow relationships with clients, being able to present strategy with a clear and assertive pulse. 

Requirements:
• Degree in Business Administration / Marketing / Information Technology related discipline
• Confidence to work directly with clients, and manage their clarity and enthusiasm about content strategies.
• Rigorous standards, when it comes to pushing for only, and nothing less than excellent work. 
• Strong visual and verbal presentations skills, from self-expression to document preparation.
• Fluent Mandarin Chinese and English spoken and written skills 


Sounds like you? We offer an attractive package, comprehensive training and excellent career development opportunity to the right candidate. Please send your full resume together with some references, present and expected salary to jobs_sh@serviceplan.com if you want to apply for position at Serviceplan Shanghai and to china-hr@serviceplan.com if you want to apply for position at Serviceplan Beijing.

By: Summer Zheng


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