serviceplan-logo-2017

A NEW ERA – and YOU can be PART of it.

Serviceplan Group is Europe´s largest independent, and most diversified communications agency. Founded in 1970 as a traditional advertising agency, Serviceplan swiftly developed the concept of a "House of Communication". A fully integrated agency, combining all manners of communication disciplines under one roof: brand strategists, creative professionals, media or online specialists, web designers, dialogue or CRM experts, market researchers, PR consultants or sales specialists. Serviceplan supports their clients at over 30 locations worldwide, among others with 2 offices in Mainland China (Beijing and Shanghai) and a Hong Kong Office.

The focus in Asia Pacific is on international clients, including leading European Luxury Fashion and Car Brands, FMCG, International Service Providers, as well as high-­end technical devices. At Serviceplan we utilize the power of the integration of all communication and distribution channels, on-­ and offline, to leverage the market potential, and thus gain a real competitive advantage for our clients.

Serviceplan is looking for colleagues to support them on the way to become China’s leading independent agency!

上海职位:
• 美术指导
• 资深策划
• 创意总监-文案方向

邮箱:jobs_sh@serviceplan.com,注明消息来源于麦迪逊邦。

北京职位:
• 策略总监
• 客户部实习生
• 人力资源实习生

邮箱:china-hr@serviceplan.com,注明消息来源于麦迪逊邦。

杭州职位:
• 客户执行
• 客户部实习生
邮箱:china-hr@serviceplan.com,注明消息来源于麦迪逊邦。


Art Director (美术指导)

Location: Shanghai

Key responsibilities:
• Report to Creative Director, you will participate in creative development and become creative-lead over time
• Maintain and enhance the quality of the overall art / design ideas
• Provide excellent design artwork under guidance of senior
• Inspire our content & client service to execute and defend your ideas

Requirements:
• Over 3 years’ experiences of working in digital and advertising agency
• Experience in designing responsive website and smartphone app is a bonus
• Digital minded, full of awesome ideas and being able to complete the work independently as well as with the team members
• Be skilled in designing software (Photoshop, Illustrator), basic understanding of certain development software (Flash, Dreamweaver) is a plus
• Well-developed communications skills, including ability to present independently creative concepts to the team and the client


Senior Planner (资深策划)

Location: Shanghai 

Key Responsibilities:
• We need an experienced Senior Planner who is self-motivated and passionate about creating content led strategies that are driven by our brand’s needs and by culture insights.
• We need a hands-on Creative Strategist who will work hard on making sure, that strategy is not  only  guiding  the  ideas,  but  actually  landing itself through the work we put out.
• Our Creative Strategist must support the creative team to make sure that the right content comes through amazing design & the right executional cues.
• Internally, you will work with creative teams to come up with strategy & innovative ideas and content. We are setting up a collaborative strategic and creative community, and we need someone who is autonomous enough to work independently but comfortable enough to work as part of a team.
• Externally, our Creative Strategist needs to help us grow relationships with clients, being able to present strategy with a clear and assertive pulse. We need a Strategist who will help building up the confidence and excitement that makes client say yes to amaze cutting edge work.
• Our Creative Strategist will help us inspire people to think about content in new ways, always pushing for excellence and clarity in everything we do at the agency.

Requirements:
• Degree in Business Administration / Marketing / Information Technology related discipline
• Strong background, leading content strategy in digital platforms and different media landscapes with working experience (5+ years)
• Ability to interpret research findings and analyze data into compelling communication insights.
• Confidence to work directly with clients, and manage their clarity and enthusiasm about content strategies.
• Rigorous standards, when it comes to pushing for only, and nothing less than excellent work.
• Ability to independently manage multiple projects simultaneously. Good sense of what’s priority when making decisions.
• Strong visual and verbal presentations skills, from self-expression to document preparation.
• Fluent Mandarin spoken and written skills
• Relevant design strategy and media planning experience
• Relevant experience working on awarded projects at top agencies


Creative Director-Copy base (创意总监-文案方向)

Location: Shanghai

Key Responsibilities:
• Conceive the development of all materials (copy) to ensure that creative concepts are strategically on target and art meets company standards of creative excellence.
• Work closely with the art based creative Director, as well as the Strategy team.
• Lead and supervise the creative copy development for the offline and online projects for Serviceplan
• Take project lead and responsibility on campaign ideas and copy direction
• Lead, nurture & supervise the copy team on the projects from inception stage, idea generation and production stages
• Assure creative projects meet briefs and/or company objectives, as well as timelines and budgets. 
• Guide the client from a creative point of view.
• Maintain and enhance the quality of the overall project in terms of copy.
• Inspire our content & client service to execute and defend your ideas and creativity. Constantly encourage creative, inspirational team spirit.
• Strategic planning and detail minded.

Requirements:
• Degree holder, preferably in Marketing, Communication, Advertising, Art or equivalent.
• Outstanding Chinese copy with auto background. English copy is a plus.
• Over 8-10 years experiences of working in digital and classical advertising agencies, among which minimal 6 years creative management experience in China
• Excellent track record in award winning performance with famously effective works
• Full of awesome ideas and being able to complete work independently, as well as with the team members.
• Good knowledge in literature, art and history
• Understand modern and traditional culture
• Familiar with Mainland China, digital ecosystem and latest trends.
• Excellent communications, presentation and problem solving skills. Able to present creative concepts to the team and the clients in their language
• Passionate about the creative industry and fast pace environment
• Self-motivated and a good team player, good leadership skill.
• Very responsible, able to manage multiple projects in tight deadlines
• Able to determine and monitor project schedule in conjunction with internal departments and external parties.


Planning Director 策略总监

Location: Beijing

Key Responsibilities:
1.Take full responsibility for planning and directing, and variety of planning tasks, including daily planning work, and new business pitches. 
2.Relies on extensive experience and judgment to think and plan the work ahead.
3.Partner with the Account Directors and Creative Directors in identifying the right business needs and opportunities.
4.Bring deep consumer knowledge and insights, develop and drive the brand/ communication strategies, help develop big simple communication ideas and finally help evolve and take forward the campaign ideas to tackle client's issue. 
5.Selling and closing of ideas internally and externally. Strategically and diplomatically handling frustration and discrepancies, adds clarity and scale to both strategies and creative ideas. 
6.Standardize and supervise the planning process, role & responsibilities, paving the path for success for each individual member. 
7.Raise the bar of service quality and creativity, constantly challenge the status quo, inspire and motivate, push the team to go further and be the best.
8.Think managerially and put quality and team efficiency as the first priority , establish the planning team as an idea aggregator, China knowledge Centre & think tank, and make it the catalyst for crafting the company culture. 
9.Identify specific knowledge topics that company can own, and Identify the opportunities to promote the company beyond the daily planning work.  
10.Be the role-model and mentor of the team. 

Requirements:
1.Proficiency in Microsoft Word, Excel, PowerPoint
2.University degree and above. 
3.Fluent Mandarin and English (Written and Spoken)
4.Preferred Major: Marketing, Communication, Business Administration, Statistics & Psychology
5.Minimum 7 years working experience in marketing, communication and related strategy development field
6.Solid and superior planning skills (Account Planning + Creative Planning) with wide exposure and familiarities in variety of strategy/ concept development, practices, and procedures. 
7.Extensive experience with original thinking and visions for making strategic judgment and plans. 
8.Good understanding of technology and automobile industry.


Account Executive (客户执行)

Location:Hangzhou

Key Responsibilities:
•Prepare accurate call reports and distribute to applicable client and internal team members.
准备会议沟通报告并分发给相关客户和内部团队成员
•Effective execution of relationship marketing programs including written communication of program changes and updates to all team members.
有效执行市场营销相关项目,包括项目中有变更的书面沟通并和所有团队成员口头沟通更新状况
•Consult with Creative, Account Management and other internal departments to communicate client objectives and to develop strategic solutions. Develop draft of creative and project brief. Submit to Supervisor for review.
咨询创意、客户管理以及其他内部部门意见,沟通客户目标并制定策略方案。制定创意和项目简介并提交给主管进行审核
•Job files and completion of various process-related forms.
完成工作文件和各种相关的表格
•Set agendas for scheduling and running meetings.
设置议程安排并执行会议
•Maintain schedules and ensuring timely completion of projects.
跟进进度并保证项目如期完成
•Regularly monitors and analyses competitive advertising and competitive product activity.
定期监测并分析竞争性广告和竞争性产品活动
•Answers all client queries promptly. 
及时回答所有客户问题

Requirements:
•University studies in marketing / innovation / languages or related discipline
大学专业为市场营销/创新/语言或相关学科
•True team player who value and believe in effectiveness and efficiency
重视有效性和效率的团队合作者
•Good command of spoken and written Mandarin Chinese and English
良好的中英文口头与书面沟通能力
•Speak up, problem solving and multi-tasking
敢于表达,善于解决问题并同时解决多个任务
•Good interpersonal and communications skills
优秀的人际沟通能力
•Proactive, independent, responsible and detail-oriented
积极、独立、负责任且注重细节
•Familiarity with excel is a plus
擅长excel者优先


Account Intern (客户部实习生)

Location: Beijing & Hangzhou

Key Responsibilities:
1.Support in project management: manage and implement project progress; draft timings, prepare decks
广告客户项目支持:管理和执行项目流程;计划排期,客户提案准备等。
2.Account Management: Support to bridge client requests and internal deliverables; this includes answering clients’ request and assure a open and informative client communication and grow with the challenges to final be able to handle smaller projects by yourself
客户管理:作为客户需求与内部沟通的桥梁,包括回应客户的需求,确保与客户之间开放和有效的沟通,能从挑战中获得成长,直到能独立跟进小型广告客户项目。
3.Internal Responsibilities: assist the account director in proper documentation and filing;
内部常规任务:协助客户总监进行相关文件整理

Requirements:
1.University graduate in communication / languages / journalism or related discipline
本科在读大学生 (市场营销,语言类,媒体类专业优先)
2.True team player who value and believe in effectiveness and efficiency
能够独立完成任务,同时懂得团队合作,注重效率
3.Good command of spoken and written Mandarin Chinese and English
中英文听说读写良好
4.Speak up, problem solving and multi-tasking
敢说会做,有解决问题的能力
5.Good interpersonal and communications skills
良好的人际沟通能力
6.Proactive, independent, responsible and detail-oriented
工作主动,独立,有责任心,注重细节


HR Intern (人力资源实习生)

Location: Beijing

Key Responsibilities:
1.协助完成新员工入职的办理,包括前期入职资料的准备,新员工文件整理归档以及相关系统账号的申请; 
2.负责实习生相关工作的管理,包括招聘简历初步筛选,实习生入职的办理,以及实习生工资信息的收集和统计; 
3.负责员工年假信息的记录和统计; 
4.开具工作关系相关证明,在职证明,离职证明等
5.考勤系统管理
6.其他HR相关工作处理

Requirements:
1.大三或大四在校生,能保证每周工作3-4天 
2.做事细致认真,有耐心,具备英语基本听说读写能力
 

Sounds like you? We offer an attractive package, comprehensive training and excellent career development opportunity to the right candidate. 

Please send your full resume and expected salary to jobs_sh@serviceplan.com if you want to apply for position at Serviceplan Shanghai and to china-hr@serviceplan.com if you want to apply for position at Serviceplan Beijing and Hangzhou.

By: Summer Zheng


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